Advantages of Caller ID :-

• Vital information can be collected about your customer.

• Works on multiple computers.

• Add as many options as you want.

• Expandable to monitor multiple phone lines.

• Reduce phone misuse.

• Does not load phone line.

• Does not lower the voice volume.

• Identify repeat callers.

• Complete customer order faster.

• Increase Sales.

• Does not load lower the voice volume level.

• Does not introduce crosstalk between line.

Uses of Caller ID :-

• Sales Management

• Contact Management

• Telephone usage analysis and management

• PC/Telephone integration.

• Date, Time, Postcode, Name, Address, Duration and whatever customer need can be integrated as well.